Description
CartBell – WhatsApp Business Chat & Abandoned Cart Recovery for WooCommerce
CartBell – WhatsApp Business Chat & Abandoned Cart Recovery for WooCommerce is a WhatsApp Business integration plugin for WooCommerce that enables customer communication, abandoned cart recovery, and order notifications using WhatsApp.
The plugin connects a WooCommerce store with WhatsApp Business providers to manage customer conversations, recover abandoned carts, and send order-related notifications from a single system.
Features
- Manage WhatsApp and live chat conversations from one dashboard
- Search, filter, and perform bulk actions on conversations
- View customer details and order history in a side panel
- Assign conversations to agents and support team collaboration
- Predefined quick replies and message templates
- Support for emojis and media attachments
- Keyboard shortcuts for faster message handling
Abandoned Cart Recovery
- Detect abandoned carts automatically
- Send recovery messages using customizable templates
- Configure message timing for follow-up reminders
- Track recovered carts and related revenue
- Support for both guest and registered customers
Order Notifications
- Send automated WhatsApp notifications for order status changes
- Customize notification templates with dynamic order variables
- Support for all WooCommerce order statuses
- Send admin notifications for new orders
