Description
MailTrixy | Multi-channel Inbox and Customer Messaging Flutter Mobile App
MailTrixy | Multi-channel Inbox and Customer Messaging Flutter Mobile App is a modern and powerful cross-platform mobile application built with Flutter and Dart. It is the mobile client for the MailTrixy multi-channel customer messaging platform — allowing support teams, freelancers, and agencies to handle email, WhatsApp, SMS, Telegram, and Slack conversations from a single shared inbox on the go.
Who is it For?
- Freelancers & Solopreneurs: Manage all client emails and chats from one inbox with AI-powered replies that save hours of manual work.
- Small & Medium Businesses: Centralize customer communication across email, WhatsApp, SMS, Telegram, and Slack in a single dashboard.
- Customer Support Teams: AI-assisted responses, canned replies, and team assignment workflows to resolve tickets faster.
- Marketing Teams: Email campaigns with contact segmentation, open/click tracking, and detailed analytics.
- Sales Teams: Reach out to contacts, track conversations, and use quick replies for repeatable outreach.
- SaaS Companies: Multi-tenant workspaces with subscription plans and billing for running your own messaging SaaS.
- Agencies: Manage multiple client accounts and inboxes with team workspaces and role-based access control.
Use Cases
- Customer support & helpdesk
- Email marketing & campaigns
- Multi-channel customer communication
- Team inbox & collaboration
Key Features
Unified Inbox & Conversations
- Shared Inbox: View all conversations from every connected channel in a single list.
- Conversation Detail: Read the full thread with accurate HTML email layout.
- Reply & Forward: Compose replies or forward any message with attachments.
- Compose New: Start brand-new outbound conversations from the compose screen.
- Sent Folder: Review every outbound message your team has sent.
- AI Summarize: Generate one-tap AI summaries of long conversation threads.
- Conversation Actions: Star, snooze, archive, and unarchive conversations with filter support.
Channels & Email Accounts
- Email Accounts: Connect multiple email inboxes using IMAP/SMTP or OAuth providers.
- WhatsApp Connect: Step-by-step WhatsApp Business channel onboarding.
- SMS Connect: Connect SMS providers for two-way text conversations.
- Telegram Connect: Pair a Telegram bot for customer communication.
- Slack Channel: Route messages from Slack workspaces into the shared inbox.
- Connection Test: Validate channel credentials before saving.
Contacts & CRM
- Contacts List: Browse, search, and filter contacts by date.
- Frequent Contacts: Quickly access top contacts from compose and reply screens.
- Contact Detail: View complete profiles, conversation history, and actions.
- Create & Edit: Add new contacts or update existing records.
- Search: Instantly find contacts by name or email.
