Description
MailTrixy | AI Email Autoresponder and Automation Plugin for WordPress
MailTrixy | AI Email Autoresponder and Automation Plugin for WordPress is a self-hosted AI email autoresponder, shared inbox, campaign and CRM plugin for WordPress. It connects your IMAP/SMTP mailboxes, trains an AI on your own knowledge base to send smart auto-replies, runs email & SMS campaigns and automations, and manages every contact as a full CRM — all from your WordPress dashboard.
Who Is MailTrixy For?
- Support & Sales Teams: Share one or many mailboxes with assignment, internal notes, statuses, and a shared inbox that stops two people replying at once.
- Agencies & Freelancers: Run client mailboxes, auto-replies, campaigns, and a CRM from a WordPress site you already manage.
- Stores & D2C Brands: Auto-answer common questions, capture WooCommerce and form leads as contacts, and send promotions.
- Founders: A self-hosted autoresponder, helpdesk, and CRM with no recurring SaaS bill.
- Developers: A REST API, action/filter hooks, and a public contact-form shortcode to build on.
Key Features
Mailboxes & Connectivity
- Any IMAP/SMTP Mailbox: Connect Gmail, Outlook / Microsoft 365, Yahoo, Zoho, or any cPanel host.
- App-Password Friendly: Use an app password for Gmail / Yahoo for reliable, secure sending and fetching.
- Encrypted Credentials: Mailbox passwords are encrypted at rest with AES-256-GCM.
- Scheduled Fetch: A cron job polls each connected mailbox and turns incoming mail into threaded conversations.
- Connection Test & Fetch Now: Verify host and credentials, and pull messages on demand without waiting for cron.
- Temp Mail: Disposable inboxes under your own catch-all domain for sign-up testing and one-off verifications.
Shared Team Inbox
- Unified Conversations: One shared inbox for the whole team, grouped into threaded conversations.
- Assignment & Status: Assign to any WordPress user; set open / closed and pending states.
- Priority & Stars: Flag conversations by priority and star important threads.
- Internal Notes: Staff-only notes that never appear in outbound email.
- Bulk Actions: Close, reopen, assign, mark spam, set priority, and more on multiple threads at once.
- Safe HTML Rendering: Newsletter and rich HTML emails render safely with scripts and styles stripped.
- Full-Text Search: Search across subjects, bodies, and contacts.
AI Auto-Responder
- 9 AI Providers: OpenAI, Anthropic (Claude), Google Gemini, Mistral, Groq, OpenRouter, DeepSeek, Cohere, and Ollama (local / self-hosted).
- Bring Your Own Key: Add your provider key and choose a model — no AI usage is bundled or resold.
- Knowledge-Base Grounding: Replies are grounded in your own knowledge-base articles for accurate, on-brand answers.
- Spending Cap: Set a spending limit to keep AI costs predictable.
- Tone & Prompt Control: Configure system prompt, tone, and reply behavior per rule.
Automation & Workflows
- Auto-Reply Rules: Trigger replies on conditions such as sender, subject, or keywords, with safety nets like per-sender daily caps and business-hours limits.
- Visual Workflow Builder: Drag-and-drop triggers, conditions, and actions on a canvas for multi-step automation.
- Drip Sequences: Multi-step email series with per-step delays for onboarding, nurture, and follow-up.
- Loop Detection: Built-in protection against auto-reply loops and bounce storms.
Email & SMS Campaigns
- Drag-and-Drop Builder: Compose campaigns with a block-based editor.
- Scheduling & Throttling: Schedule sends and throttle delivery to protect sender reputation.
- A/B Variants: Test subject lines and content with A/B variants.
- Open & Click Tracking: Per-recipient open and click tracking with activity logs.
- SMS Campaigns: Send SMS through Twilio, Vonage, or Plivo.
- Suppression Handling: Respect unsubscribes and suppressed addresses automatically.
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