Description
Blink – WordPress Plugin for Feedback, FAQ & Support
Blink – WordPress Plugin for Feedback, FAQ & Support is a great and functional WordPress plugin that allows you to collect user feedback. This also aims to maximize the user experience with F A Q and S u p p o r t sections. It accompanies you during the product development phase with data from real users.
The opinions and insights of users give you many benefits:
- Early Detection of Bugs (Bug Tracking)
- Improving User Experience (UX/UI)
- Feature Request
- Subscription and Loyalty Rates
- Standing Out from the Competition
Powerful Features
- Categorized feedback: Error/Request/Suggestion
- Filtering: Flexible filtering options
- Comments – Users can comment on Feedback and FAQ
- ToDo Lists – You can show the items you have completed or are in the queue.
- Follow-up – Users can follow feedback that interests them.
- FAQ – Main Category/Sub Category
- Was this article helpful? ‘YES’ or ‘NO’
- You can add multiple zip, jpg/png, doc format files.
- Customizable Email Form
- Support section for multiple departments
- You can reply to incoming messages (wp panel)
- Email (12 different) notifications
- Export Data – All data in excel format at your service
- One-time payment. Lifetime access.
