Description
Chatflow – AI Customer Support ChatBot (SaaS)
1. E-Commerce Integration (Shopify & WooCommerce)
This is our #1 differentiator – Full e-commerce chatbot capabilities
- Shopify: Storefront API integration, product search, add to cart, cart management, checkout assistance, Track Orders
- WooCommerce: REST API integration, product recommendations, multi-domain support
- AI-powered product recommendations based on customer queries
- Seamless shopping experience – customers can shop directly from chat
- Real-time product availability and pricing
2. AI Vision & Image Analyzer
Not just OCR – True AI understanding of images
- Analyze images using Gemini Vision & GPT-4 Vision models
- Extract meaning, context, objects, and insights from images
- Product identification from photos
- Support for PDF, DOC, TXT, PNG, JPG, JPEG
- AI-powered document understanding
3. AI-Powered Lead Detection & Extraction
Automatically capture leads from conversations
- AI analyzes conversations when they close/resolve
- Automatic contact extraction (email, phone, company, position)
- Lead scoring and value estimation
- Confidence levels and interest detection
- Real-time lead notifications
4. Custom Knowledge Base Training
Train AI with your own content
- Create knowledge bases with categories
- Train AI with documents, FAQs, and custom content
- Automatic relevance detection
- Dynamic enable/disable of knowledge entries
Core Features
AI Engine & Models
- Supports GPT-4, GPT-4o, GPT-5, Gemini 1.5 Pro, Gemini 2.5 Flash, Gemini 3
- One-click model switching per chatbot
- Custom AI instructions and system prompts
- Vision capabilities for image analysis
Widget Customization & Integration
- Fully customizable (colors, theme, layout, fonts, position)
- One-line JavaScript installation
- WordPress plugin – one-click activation
- Shopify Liquid code integration
- Real-time appearance preview
AI & Human Hybrid Mode
- Automatic mode: AI handles conversations
- Manual mode: Human agent replies
- Hybrid mode: AI + Human workflow
- Agent transfer and conversation takeover
Multi-Language Support
- 10+ languages (EN, TR, ES, FR, DE, AR, CN, JP, etc.)
- Automatic language detection
- Language-specific tone and formatting
