Description
CommunityHub Pro – Housing Society / Residential Community – Issue Reporting & Management Platform
CommunityHub Pro – Housing Society / Residential Community – Issue Reporting & Management Platform is a production-ready, enterprise-grade community management platform built with cutting-edge technologies, including Next.js 15.5.9, React 19.2.3, TypeScript 5.3.3, and MongoDB 8.20.3. This comprehensive SaaS solution revolutionizes how housing societies and residential communities handle complaints, maintenance requests, and community communications.
New Features Added:
- Enhanced UI/UX – Fixed sidebar navigation with gradient design
- Improved Documentation – Updated with latest version information
- Real-time Updates – Enhanced WebSocket integration for instant notifications
- Performance Optimizations – Faster loading and improved responsiveness
- Security Enhancements – Updated dependencies with latest security patches
Key Features
Enterprise-Grade Authentication & Security
- NextAuth.js Integration – Industry-standard authentication framework
- JWT + Credentials Provider – Secure session management
- Password Hashing – bcryptjs with 10 salt rounds
- Role-Based Access Control (RBAC) – Granular permissions for Admin, Staff, and Resident roles
- Route Protection – Middleware-based access control
- Session Security – Secure cookies with configurable expiry
Multi-Role User Management System
Resident Portal
- Easy-to-use complaint submission forms with image uploads
- Real-time complaint status tracking
- Personal dashboard with all submitted complaints
- Feedback and rating system for resolved complaints
- Community announcement feed
- Profile management
Staff Dashboard
- View all assigned complaints with priority levels
- Update complaint status with notes and photos
- Upload resolution proof images
- Track performance metrics (resolution times, ratings)
- Internal notes system for admin reference
- Real-time task notifications
Admin Control Center
- Complete user management (Create, Edit, Deactivate, Delete)
- Complaint oversight and assignment control
- Comprehensive analytics and reporting dashboard
- Announcement broadcasting with role targeting
- System settings and configuration
- Monthly fees management
- Bulk SMS/Email messaging
- Resident ID card generation
- Staff performance tracking
Advanced Complaint Management
- Smart Categorization – Maintenance, Safety, Noise, Parking, Utilities, Cleanliness, Amenities, Other
- Priority Levels – Low, Medium, High, Urgent with SLA tracking
- Location Tracking – Building, floor, room, optional coordinates
- Image Evidence – Multiple photo uploads (up to 5 images) with Cloudinary CDN
- Status Workflow – Pending → Assigned → In Progress → Resolved
- Assignment System – Manual or automatic staff assignment with due dates
- Resolution Tracking – Proof uploads and completion timestamps
- Notes System – Internal and public notes for communication
- Search & Filter – Advanced filtering by status, priority, category, date
- Pagination – Efficient data loading for large datasets
