Description
Fowtickets – Simple Customer Support Software With Ticketing System And Knowledge Base
Fowtickets – Simple Customer Support Software With Ticketing System And Knowledge Base dedicated to people and website owners that provide specific services and want to add a ticketing system to their website or have a helpDesk to provide assistance to customers. This system contains many features that will help to provide good support to your customers.
Features
- Ticketing System:Experience seamless issue management with automated routing, collaborative tools, and performance analytics.
- Knowledge Base:Unlock a wealth of information with structured resources, guides, and efficient search functionality.
- Agents and Departments:Elevate collaboration and issue resolution with organized support teams and efficient routing.
- Email Notifications:Stay informed with real-time updates on ticket status, agent responses, and resolutions.
- Account Notifications:Receive important account updates and information to stay informed.
- OAuth Options (Facebook and Google):Simplify login with OAuth options, providing a convenient and secure experience.
- Email Verification:Enhance security by confirming account ownership through email verification.
- Two-Factor Authentication (2FA):Add an extra layer of protection with two-factor authentication for secure logins.
- Translatable:Translate any language website easily through the translation system available to you as an admin.
- RTL Supported:Ensure seamless compatibility with Right-to-Left, enhancing accessibility for diverse audiences.
Requirements
- Server Requirements
- PHP 8.1x
- Operating System : Linux or Windows
- Shared, VPS or Dedicated Server
- MySql: 5.7+
- PHP Extensions
- BCMath
- Ctype
- Fileinfo
- JSON
- Mbstring
- OpenSSL
- PDO
- pdo_mysql
- Tokenizer
- XML
- cURL
- zip
- GD
