Description
Hotel Management System Module for Perfex CRM
The Hotel Management System Module for Perfex CRM is designed to power your hospitality business — from single hotels to multi-property networks. Whether you operate your hotel or manage a collection of B&Bs by collaborating with independent landlords, this module provides the tools to streamline operations, maximise bookings, and simplify property management. Each property within the system is owned by a landlord and can include multiple rooms that are individually available for booking by customers.
These rooms are publicly listed through a Perfex-generated link, allowing customers to check availability and make reservations directly from the client-facing frontend. The primary goal of this module is to unify room bookings, staff assignment for room services, and customer invoicing into a single, centralised platform.
KEY BENEFITS
- All-in-One Management:
Manage bookings, invoicing, room listings, property details, and staff coordination from a single, centralised platform – eliminating the need for multiple tools or external systems. - Flexible Room Booking Options:
Rooms within each property are independently bookable, giving hotel managers full control over inventory. Guests can select specific rooms based on availability and preferences. - Streamlined Guest Experience:
Guests can browse room availability and make bookings directly through a publicly accessible booking link on Perfex CRM, ensuring a seamless and user-friendly process. - Automated Billing & Invoicing:
Bookings automatically trigger invoice generation in the backend. Invoices can be sent to guests via email, significantly reducing administrative workload and ensuring accurate, timely billing. - Efficient Staff Coordination for Room Services:
Assign staff members to perform specific services, such as cleaning, maintenance, or meal delivery, based on time, date, and room. These assignments can be managed and updated through the admin interface.