Description
VisaPilot – Visa & Travel Agency / Student Consultancy – Operations & CRM Platform
VisaPilot – Visa & Travel Agency / Student Consultancy – Operations & CRM Platform is a comprehensive, full-featured visa processing and travel agency management platform built with Next.js 14, React 18, TypeScript, and MongoDB. Designed for visa agencies, immigration consultancies, student consultancies, and travel agencies of all sizes.
Key Features
Visa Case Management
- Complete visa application lifecycle tracking
- Status workflow with validation (Draft → Submitted → In-Process → Approved/Rejected)
- Agent assignment to cases with team management
- Interactive checklist items with progress tracking
- Case history and audit trail for accountability
- Priority levels (Low, Medium, High, Urgent)
- Expected decision date tracking with alerts
- Internal notes and case documentation
Client Management (CRM)
- Comprehensive client database
- Lead management and conversion tracking
- Client communication history
- Document storage per client
- Search and filter capabilities
- Client status tracking
Document Management
- Secure document upload and storage
- Document categorization (Passport, Visa, Insurance, Financial, etc.)
- Document status tracking (Pending, Approved, Rejected, Expired)
- Version control for documents
- Expiry date alerts
- Direct upload from visa case detail page
Analytics & Reporting
- Processing time analytics by visa type
- Country-based success rate dashboard
- Month-over-month trend analysis
- Cases exceeding expected decision date alerts
- Agent performance tracking
- Revenue and application volume reports
- Export reports to CSV
