Description
Voxtrunk – Self-Hosted AI Phone Agent Web Application
Voxtrunk – Self-Hosted AI Phone Agent Web Application is a self-hosted AI voice agent platform for agencies and telecom resellers. It answers real phone calls in under a second, holds a natural conversation, books appointments against a real diary, and writes a transcript your customer can read the same minute the call ends.
Every comparable product on the market ties you to one carrier and one speech vendor. Voxtrunk does not. It speaks plain SIP, so it registers to any trunk provider on earth, and it runs on Asterisk 18 — which is what FreePBX, Issabel and Yeastar are underneath. Speech-to-text, language model and voice are three separate dropdowns in the panel; changing one does not touch the others.
A wholesale platform, not a single-site tool
Unlimited customers on one installation. Each is a separate account with its own logins, agents, numbers, transcripts and recordings. Tenant isolation is enforced in every database query, and the boundary is covered by automated tests — a customer asking for another customer’s call gets a 404, not a leak.
Minute allowances, enforced before the phone is answered. Set a monthly cap per customer. When they reach it the agent stops answering and the refusal is written to their call list with the reason, so nobody has to explain a silent line. Leave the cap empty for an unmetered account.
Suspend without deleting. One checkbox stops a customer answering calls while every transcript, agent and setting stays exactly where it was. Untick it and they are back, mid-afternoon, with no reconfiguration.
Numbers are yours, not theirs. Phone numbers are bought and paid for by you, so only you can assign one to an agent. Your customer sees which number their agent answers on and cannot change it or claim one belonging to somebody else.
Call recording as a per-customer decision. Off by default. Turn it on for a customer, set how many days recordings survive, and old files delete themselves. Recording law differs by country and this is deliberately your call and theirs, not a default we made for you.
Carrier-agnostic, on purpose
This is the whole reason Voxtrunk was written. The established products in this category are locked to one American carrier and one voice vendor, and their buyer comment threads are full of the same unanswered question from Angola, Saudi Arabia, the UAE, India and half of Europe: can I use my own SIP trunk?
Here the answer is yes, because there is nothing else on offer. Voxtrunk speaks plain SIP through Asterisk 18 and has no opinion about who carries the call. If your carrier authenticates by registration, it registers. If it authenticates by IP address, it identifies. If you already run FreePBX, Issabel or a Yeastar appliance, you are already running Asterisk and this drops alongside it.
