Description
WhatsBot – WhatsApp Marketing, Bot, Chat & AI Personal Assistant Module for Perfex CRM
Transform your customer engagement with the WhatsApp Marketing, Bot, Chat & AI Personal Assistant Module for Perfex CRM! Seamlessly integrate WhatsBot into your Perfex CRM setup to revolutionize your communication strategies. This powerful module offers businesses a comprehensive suite of tools designed for WhatsApp marketing, AI-driven customer interactions, and real-time support—all from one unified platform.
Key Features:
Marketing Features
Official WhatsApp Cloud API: Leverage WhatsApp’s official Cloud API to send bulk messages to large groups effortlessly. Control your messaging campaigns with just a few clicks, maximizing your marketing reach.
Campaign Targeted Messages: Supercharge your marketing with personalized bulk campaigns. Send targeted greetings, offers, and updates to the right audience, ensuring higher engagement and conversion rates.
Bulk Campaign Sending from CSV: Easily upload CSV files to launch bulk campaigns, streamlining your outreach without adding unnecessary entries to your database.
Dynamic Merge Field Support: Personalize each message with dynamic merged fields, making your communication more relevant and engaging to your audience.
Marketing Automated Messages: Automate your greetings and away messages to ensure timely and personalized customer engagement even when you’re not available.
Customer Support Features
Real-Time Chat Within Admin Area: Manage all your WhatsApp conversations directly from Perfex CRM’s admin area, simplifying client interactions and response tracking.
Assign Support Agents: Assign specific support agents to leads or customers for more personalized and effective assistance, improving customer satisfaction.
Canned Reply in Chat: Quickly respond to common inquiries with pre-set messages to save time and maintain a consistent communication standard.
AI Chat Feature: Utilize AI-powered chat capabilities like grammar correction, professional response generation, and language translation to provide more accurate and engaging customer support.
Emoji Picker in Live Chat: Enhance live chat interactions with a built-in emoji picker, making conversations more lively and expressive.
